What information do we collect?
We collection information from you if:
- You submit an enquiry form from our contact page
- We are working with you on a project
The only data we collect is supplied by you.
What we use your information for?
Any information we collect from you may be used in the following ways:
- To respond via supplied contact details regarding your enquiry (email or telephone)
- To personalise your experience ( your information helps us to better respond to your individual needs)
- We will use your sensitive personal data to enable us to provide you our services or if we need to comply with legal obligation.
How do we protect your information?
Data sent to our third-party mail processor is secure and adheres to GDPR Regulation.
Submitted enquiries (from our contact page): Data is not stored on our website. The recipient computer/device email client is password encrypted.
Our website is built using squarespace and adheres to GDPR Regulations.
We may obtain information about your general internet usage by using cookies. A Cookie file is stored on the hard drive from your computer. They help us to improve the site and allow us to estimate our audience size and usage pattern. We really hope this is ok but if you are really unhappy with cookies being used, the best solution is to turn them off in your browser settings so that they are not used on any website.
We use backup and cloud storage software which is encrypted, password protected and adheres to GDPR Regulation.
In addition to the above we have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
Do we disclose any information to outside partners?
We do not sell, trade or otherwise transfer information to outside parties any personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you. Such trusted third parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, HMRC and other regulatory authorities or protect ours or other rights, property or safety.
How long do we keep your data?
We will only keep your personal data for as long as is required to complete the purpose for which we collect it. We may retain your data to satisfy any legal, accounting or reporting requirements. You have the right to request us to delete your personal data we hold about you in certain circumstances.
You have the right under GDPR:
- To access your personal data
- To be provided with information about how your personal data is processed
- To have your personal data corrected
- To have your personal data erased in certain circumstances
- To object to or restrict how your personal data is processed
Keeping your data up to date
We have a duty to keep your data accurate and current, so periodically we may contact you to ask you to confirm your personal data is accurate and current. Please advise us of any changes to your personal data (such as a change of address) as soon as possible in writing or by email.